Cancellations

I understand that emergencies happen. If you need to cancel your appointment, I simply ask that you notify me of any cancellations or rescheduling at least 24 hours prior to the appointment. If the booking was made on the same day, notify me at least 3 hours prior. Cancellations that break these rules will cause a $20 fee added to your next appointment

Arrival

Please arrive at least 5 minutes prior to your scheduled reservation. This will allow you time to unwind, enjoy a beverage and snacks.

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Late Arrivals

To ensure the promptness of all reservations I reserve the right to reschedule any reservation that is 15 minutes late or later to another convenient time. I will always do my best to accommodate my guests however, I can only do what I can with the time available.

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Redo

If for any reason you are not 100% satisfied with your service please contact me immediately so I can remedy the situation. Tweaks and adjustments will be honored for one week of the date of service.

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Payment

I am accepting Visa, MasterCard  and cash for payment of services and products. I do not accept checks of any form for payment.

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Returns/Refunds

Due to the artistic nature of what I do, I cannot offer refunds on services performed. However, I will work tirelessly to ensure you are satisfied.